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Coronavirus and Well-being

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Radbrook Covid 19 Parents FAQs return to school.

Shropshire Council Re-Opens Schools

MAT - Re-Opening 1st June

Return to school video

Keeping children safe during lockdown
With the pressures on the NHS, many parents

are worried about a trip to A&E with their child.  
With home being an accident hotspot for younger children, it’s good to know there are small

things you can do that make a big difference.
If you put these things high up out of harm’s

way (and curious little hands), you are winning when it comes to keeping your child safe:
Hot things like drinks and hair straighteners or wands – decide where your safe spots are that you can put hot things down out of reach.
Cleaning things – we’ve never been so clean,

but make sure it’s all stored safely away.
Button batteries – they can do a lot of harm to

a child’s insides if swallowed, so check products, spares and flats and put them out of reach.

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours:
8am to 6pm – Monday to Friday
10am to 4pm – Saturday and Sunday


The BBC has today launched an education package across TV and online, featuring celebrities and teachers, helping to keep children learning at home and supporting parents.


Shropshire Telford & Wrekin Beam – Phone-based support

Over the last 2 weeks we have been working on how we can continue to provide support for the young people who access our drop-in services. 

From 2nd April 2020, Shropshire Telford & Wrekin Beam will be offering a call-back telephone service.

Please note that we are not offering a crisis or instant response service.

The support being offered is purely phone-based.  We cannot provide support via email, text/messaging apps or on video calling platforms. 

Accessing call-back support:

Young people can email us at asking for support.  Once they have emailed, an automatic response will ask for some more information.  When this has been completed, a team member will contact them to discuss what help they need, and when the best time would be for a practitioner to call them.

Calls will be booked in with our practitioners within our usual drop-in times.


Information for Parents/carers:

If you feel your child(ren)/young person would benefit from our support, please take a look at our website

For young people who are aged 13 and under, you will need to contact us on their behalf via  

E-safety Covid advice

Talking to children about illness

Looking after mental health during COVID19

MAT - CEO Guidance 3

Where to find the latest information

Click on the link below.

Travel advice for those travelling and living overseas: