Coronavirus and Well-being

Shropshire Telford & Wrekin Beam – Phone-based support

Over the last 2 weeks we have been working on how we can continue to provide support for the young people who access our drop-in services.

From 2^nd April 2020, Shropshire Telford & Wrekin Beam will be offering a call-back telephone service.

Please note that we are not offering a crisis or instant response service.

The support being offered is purely phone-based. We cannot provide support via email, text/messaging apps or on video calling platforms.

Accessing call-back support:

Young people can email us at AskBeam@childrenssociety.org.uk asking for support. Once they have emailed, an automatic response will ask for some more information. When this has been completed, a team member will contact them to discuss what help they need, and when the best time would be for a practitioner to call them.

Calls will be booked in with our practitioners within our usual drop-in times.

Information for Parents/carers:

If you feel your child(ren)/young person would benefit from our support, please take a look at our website https://www.childrenssociety.org.uk/beam/coronavirus.

For young people who are aged 13 and under, you will need to contact us on their behalf via AskBeam@childrenssociety.org.uk.